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Szul Engagement Rings Review

Szul Engagement Rings Review

Author
Users
  • User Friendly
  • Variety Of Diamonds
  • Customer Shopping Support
  • Payment, Shipping and Insurance
  • Returns, Refund & Trade In

Why Should You Buy Your Engagement Ring On Szul In 80 Words?

Szul is an online retailer, who manages to cut on intermediary expanses by not having a ground store, only a warehouse and thru this method to apply some very competitive prices on diamond ring, engagement rings, pearl jewelries etc.’. Szul warehouse is located in midtown Manhattan, so all major diamonds holders are in reach. We find Szul on-line store as one of the best there is when it comes to value for money, you should check it out for yourself!

Why Shouldn’t You Buy Your Engagement Ring On Szul In 90 Words?

Being an on-line website only, which does not own a showroom or a store location and expertise in getting diamond rings, engagement rings, loose diamonds, pearl jewelries and other fine jewelries for men and women at very competitive prices. Unfortunately, these competitive prices are made by buying diamonds at a high volume, but low quality sometimes surrounds those diamonds and other stones. The reason might be that Szul does not have a show room and does not offer us videos of our diamonds before they ship… might be else.

Szul Facts:

Szul is a corporation founded on 2002. The CEO is Manesh Patel. Szul is an online only diamond engagement ring store and the address: 12 E 46th St, New York, NY 10017, United States

Business Hours:

Wednesday 9AM–6PM
Thursday 9AM–6PM
Friday 9AM–6PM
Saturday Closed
Sunday Closed
Monday 9AM–6PM
Tuesday 9AM–6PM

Szul Full Engagement Ring Review:

Szul is a multiple options website, with a bit packed landing page in my opinion, making your eyes busy reading some unnecessary descriptions about what is hiding behind those links. I like the fair amount of diamond based gifts, engagement rings, designed wedding bands and loose diamonds, whereas I do not much appreciate the little thought that they have saved by the search engine, which is very poor comparing to other online diamond websites. Szul customers’ policies are nevertheless under the level offered by the same size and of course bigger online diamond retailers, for example; only 15- day return on loose diamonds, complaints about customer care services are very common and the shopping support lacks with moderate instruments as immediate e-mail reply or online chat. The Szul collection allows you to both make an Engagement ring purchase only or a complete Bridal set, to be on the safe side for your coming soon proposal and wedding.

Szul Customers Complaints:

These complaints I found, were in my opinion written by the average diamond dummies and by their stories, I could not do anything different. Here is some of what I found; one- a diamond jewelry ordered for over 1000$, arrived and looked “nice” for what was paid, though the certificate rank was a 5000$ value diamond. A short while passed and the diamond fell from the settings, as Szul did not agree to repair, the ring was taken to a local jeweler who estimated the diamond as a non-worthy for jewelry and sure not the price that was paid for or certificated for. Two- another dummy has purchased a diamond ring and when it arrived, it appeared to be clarity enhanced- not even a natural diamond, not to mention that this was not presented anywhere on the website or attached certificates. Three- customer service agents are consistently blamed for rudeness, inaccuracy and unhelpful, way more than other retailers customer service agents.

Is Szul A Scam?

HELL NO! This website certainly has some bad reviews, a bit packed landing page and very hard to reach concerning prior or after sale customer support, I find that this diamond engagement ring and loose diamonds shop is not a scam or a fraud. I would recommend making a smart buy on this, asking repeatedly for pictures, videos, evaluation and a strict return and refund policy concerning your order.

Our Final Conclusion

Szul is indeed one of the first online engagement ring distributors. We found Szul taking all standards and requirements allowing us to recommend paying a visit! We can almost 100% approve that anyone who has reasonable standards and expectations, should find Szul as a great value Engagement Ring Store.

Szul Ratings:

User Friendly 18/20

This landing page is friendly; I find it very useful with written descriptions, promotions and banners flashes that are a pleasure to the eye. Szul main policies show on the top of the page, so that is a bright point, along with a quick search and all major product types. For sure a great on-line vendor.

Variety Of Diamonds 18/20

The Szul collection keeps updating daily, it is always sparkling and shining. We see in Szul the place of “Endless possibilities of a diamond ring” and we can promise you that what you are looking for is there!, I can only cherish those people for making so many possibilities for different diamonds, settings, rings and other fine jewelries.

Customer Shopping Support 18/20

A great part of Szul attention is paid in order to not only supply the endless diamonds there are, but to make sure all shoppers receive an all inclusive shopping experience. The customer care team is available by mail and helps with any type of question or issue, from consulting to shipping and payment tracking.

Payment, Shipping and Insurance 19/20

A gladly high rate goes to this topic, Szul offers a very large variety of payment options, one of the early adopters of google checkouts, of course all major American credit cards, bank wire transfer and PayPal. Shipping is free for ground shipping only- ok if you can wait those 7 days, otherwise airmail is available with an extra fee. Szul also ships for military addresses, via USPS.

Returns, Refund and Trade in 18/20

30 days return offered on most products, though loose diamonds are only returnable within 15 days. Refunds are available, reducing any sizing fees charged- fine with me. A lack of a lifetime trade-in program is a major minus in my opinion, I might be a dummy now, but who knows- in a few years I might like to go on with my style.

6 Comments

  1. i got my fiancee engagement ring on szul.com. i find the website very easy to use and i looked for a few other websites that were too busy for me. szul just made it easy to filter and i easily found something in my budget. i personally didnt have any reaction with customer service so i cannot say anything about it. delivery was fast and my fiancee wears her ring daily for 3 month already without any issues.

  2. szul are the best! all i can say is thank you! i did read about others comments, some were good and some were awful, i was looking for quite a while and szul’s people helped me with no pressure, didn’t ask to join their membership card or anything, when i sent them some pics from other sites they showed me engagement rings that were very similar and even improved carat weight and prices! the package was great, i liked the tracking option and that price includes the warranty, unlike some stores i went to who wanted an extra charge!
    so far it has been almost 4 month and the engagement ring looks exactly like it did when i saw it online and when i got it! i believe it would stay that way and hope that i have no reason to contact them again!

  3. I definitely feel the rings from Szul are of much lower quality than any other place I’ve been with. I feel their diamonds are of the worst quality, are arguable if they are jewelry-grade diamonds, and their in-house made certificates are not worth the plastic they’re printed on. However, their customer service has been outstanding, and I have had nothing but good things to say for their service and support.

  4. i bought a pair of earrings, saw your review and looked good. No surprises, price was extremely low as the earrings are beautiful, high quality, arrived fast. i am very happy with my purchase.

  5. Perfect cuts! Excellent customer service!! I like alot the matching items- earrings, wedding bands, necklaces!

  6. Zero customer service. I ordered 3 items in Sterling silver and received gold plated instead. I have contacted them twice and have not received an answer from them.
    My suggestion is to go elsewhere.

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