RockHer Jewelry Diamond Store Review

RockHer Jewelry Diamond Store Review

Web URL: https://www.rockher.com/

Why Should You Buy Your Diamond Engagement Ring, Watch and Jewelry On RockHer Jewelry?

What are the main reasons why you should invest your money in engagement rings from EockHer Haute jewelers? We will discuss the top perks of investing in this diamond jeweler before you decide to buy from them so that you don’t have to suffer through their disadvantages.

·      Digital Diamond Expert- ROSI

The chief reason why you should buy from RockHer jewelry is their proprietary technology that has created an AI induced digital gemologist called ROSI. Made by Adam Stein, ROSI is an expert who can help you select the perfect engagement ring for you based on different styles, your choices and even the budget. This artificial diamond expert on RockHer brings the bestest level of personalized experience for customers.

·      Recycled Metals

Whether you go for gold or platinum, RockHer offers recycled metals, which indirectly helps ‘you’ save the environment with your engagement ring investment. This is because most metal mining processes are derogatory for the environment in actuality. RockHer does not buy any metal than the ones used at least once.  

·      Choose from the Lab of your Choice

You can select from, AGS, EGL, IGI, HRD, AGS and GSI certifications apart from GIA. This is a unique advantage of RockHer as they give you the freedom to choose your grading lab.

·      Conflict Free Diamonds

Besides origin reports offered with every diamond purchase, another benefit of buying from RockHer is their certified diamonds that are not tainted with the blood of inhuman mining activities. They support the Kimberly process and their diamonds come from Lipari Mineraçao and Braúna mine from South Africa and Brazil, respectively.

·      3D Ring Viewer

Offering up to 50x magnification, 3D ring viewer is a special way for reviewing the quality and depth of the diamonds as well as the ring you want to choose. The 3D ring viewer will give you a 360-degree view of the ring, letting you see the nook and cranny of the diamond jewelry you are about to invest in.

·      Custom Engagement Ring Design

While the main attraction of RockHer is its proprietary technology. Imagine if an AI can pick the perfect engagement ring for you, wouldn’t it be useful for creating a custom design from scratch as well? That’s why we recommend making your own engagement and wedding ring with the help of the AI gemologist using Custom designing. You can choose to start with a ring setting or a diamond to build your custom ring.

You can also browse through the popular custom designs already available on the website. A custom design fee of $350 will be applicable on custom engagement rings.

Why Shouldn’t You Buy Your Diamond Engagement Ring On RockHer Jewelry?

Before you finalize on a diamond engagement ring from RockHer, we suggest you check our following list of reasons why you should not buy from RockHer.

·      Does not Stick to ETA

We noticed that while RockHer has elite designs and designers; however, if you are ordering a custom engagement ring from RockHer, chances are they take a tad bit more time than they promised. However, Rockher is typically very punctual and missing deadlines is a rarity for them.

·      Sends a Different Ring from Advertisement

One of the complaints against RockHer was that they often send different items from what they advertise. However, in case of this one complaint, the customer says that RockHer did send them a message about the change in the ring as the one ordered was out of stock. Hence, always ensure that you check with RockHer beforehand.

What Varieties of Engagement Diamond Jewelry Are Offered On RockHer Jewelry.Com?

·      Diamond

You can search the diamonds based on their naturalness, colored diamonds and AI suggested diamonds. Another option is to select the diamonds by $3,000, $5,000 and $7,000. The next option is to select diamonds by their shape- round, oval, cushion, cushion-brilliant, princess, pear, emerald, marquise, asscher, radiant, and heart shapes.

·      Engagement Ring

The list of the best styles of engagement rings on RockHer are Halo, Vintage, Classic, Unique, Three-Stone, Solitaire and Side-Stone. Another option is to choose your engagement ring by metals such as white gold, yellow gold, rose gold and platinum. Among engagement rings also, you can choose the diamond by shapes such as round, cushion, pear and asscher easily.

Yet another alternative to add beauty to your ring is by choosing different gemstones to adorn your ring with.

Financing Options for Engagement Rings On RockHer Jewelry

Affirm is the central financing option for buying engagement rings on RockHer. Customers can choose from payment tenures of 3, 6 or even 12. You also get a lucrative interest rate of 0% APR once they review your qualifications. You can read more about the Affirm requirements for RockHer on their official page.

Retailer or E-Tailer?

Making every engagement ring from CAD/CAM technology, Rockher is both- retailer and etailer. Truth be told, customers love shopping on their website and at the store equally, based on our investigation of talking with conversing customers. So, based on your preferences, you can choose from retail, eCommerce and even wholesale rates.

What Are the Refund and Returns Policy of RockHer Jewelry Engagement Rings?

If you are dissatisfied with the engagement ring you purchased from RockHer, you can return it within 30 days from the date of receiving it for full refunds. Also keep in mind that RockHer charges a 3% restocking fee on all items above $20,000 when returned.

The return process is as follows

  • Send an email to RockHer explaining the problems with your diamond ring purchase.
  • The customer service representative will send you a FedEx insured label if you stay within the United States, totally free of cost.
  • You can drop your item at a FedEx location or request home pickup as well.
  • Once inspected and approved, you will receive a return authorization notification by mail.
  • Refund will be processed within 14 days, depending on the mode of payment you used.  

RockHer Jewelry Full Review

An exceptional diamond jewelry store mentioned in many reputable publications such as US weekly, USA Today, Huffpost, Forbes, business.com, Entrepreneur, and the Knot. The most impressive thing about this jeweler is that they actually have next to no negative reviews online.

One of the most experienced diamond sellers online, Frank Vernon is the founder and owner of RockHer. With 30 years in the industry, Frank is also a graduate of Stanford Law. He has been the member of Diamond Club West Coast Inc since 1984. Also renowned as the popular board member of American Gem Society Laboratories – AGSL, a non-profit lab made for protecting the customers, Frank was also head of the United States Gold Association. The whole idea roots from his father’s company- Diamond Brokers Wholesale Jewelers, which had a total experience of 65 years in the diamond selling market.

Custom designing of diamond engagement ring is another attraction of this Los Angeles based diamond geezer. You can design custom designs easily on this website. The first step is videoconferencing with the RockHer designer allotted to you so that you can clarify your demands. They will then give you three sketches of engagement ring designs based on your preferences and choices that you can choose from. Next, you will receive a 3D printed replica for approval from RockHer before making the original ring so that you can approve it. The ring will actually be made from casting the mold of the 3D printed replica.

We recommend it to every couple because of their attractive lifetime warranty that covers you against manufacturing defects. Every jewelry item without the RockHer seal will be void of the lifetime warranty. All the items repaired by third-party jewelers will not be covered under the lifetime warranty.

Another attraction of RockHer is their system of made to order jewelry. It will offer you perfection with engagement rings custom-made with specifications exactly provided by the customer. We were also impressed by their ethical sourcing options besides conflict-free diamonds and use of recycled metals.

You can create your own custom ring when you design with RockHer. As they also sell all kinds of precious and semi-precious gemstones, you can improve the look of your ring with it. The diamonds on RockHer come from diamond mining regions of Canada, Russia, South Africa and Brazil. RockHer supports Jewelers Vigilance Committee (JVC), founded in 1917.  Guidance

We saved the best for the last- ROSI, the AI-triggered gemologist on RockHer, made just for you. You can use ROSI for a lot of things including comparing different diamonds. Even their ROSI official page has a motion sensing interface. Play around with it here.

The film on ROSI can be accessed here.

Contact Information Of RockHer Jewelry Engagement Rings

  • Contact Form
  • Email: info@rockher.com
  • Phone: (844) 330-9755
  • Address: 607 S Hill St #801, Los Angeles, CA 90014-1716

To get response ASAP from RockHer, send them a message during the working hours- Monday to Friday 9:30 AM TO 5:00 PM.

Does RockHer Jewelry Have a Jewelry Education Blog?

Yes, RockHer has an impressive jewelry education blog. It is excellent for reading all about the trends, styles and unique designs of diamond engagement rings. There are separate sections touching other aspects of diamond education topics such as Ring Styles, Diamond Education, Gemstone Education and Diamond Shapes.

RockHer Jewelry Complaints

After digging around hundreds of websites for reviews on RockHer, we found one review that talks about the delay in receiving the ordered rings. However, this is an isolated incident as we could not find at least one complaint on any other website supporting it. Ensure that you leave enough time when you’re ordering, so that they your plans don’t get cancelled because of slight delay.

Is RockHer Jewelry a Fraud: Better Business Bureau Reports

Unlike most of the online diamond jewelers, RockHer is accredited since 2018. You will not find any negative reviews on this diamond jewelry seller. Moreover, the rating of RockHer is A+ rating on BBB with zero complaints and reviews.

Engagement Ring Jewelry On RockHer Jewelry Final Verdict

After reviewing the details about RockHer online for a week, we have come to the conclusion that RockHer is an excellent engagement ring store. You will find exceptional designs that are legit and valuable. The unique designs are one of a kind, especially the support of AI-induced gemologist who will help you find the right stone for you.

Ratings of Engagement Ring Jewelry RockHer Jewelry

– User Friendly

The official website of RockHer is easy-to-navigate with simple language. Filled with videos and graphics, RockHer website is hassle-free without any errors and mistakes.

– Variety

You can select from diamonds under $3000, $5000 and $7000, based on your budget. You can select from dozens of diamond shapes such as round, cushion-brilliant, oval, and so forth based on your preference. They will even set your diamond for an extra of $50. All you have to do is let them know by buying just the setting and furnishing the details about your loose diamond.

– Shopping Support

There is a live chat support on the official page of RockHer. However, we were met with a queue and a request to wait 4 minutes. Unfortunately, no one got back to us even after 30 minutes.  However, when we contacted RockHer via Email, we got due response within 48 hours.

– Payment, Shipping & Insurance

PAYMENT

You can pay on RockHer with credit cards such as American Express, Discover, Amex, Mastercard and JCB.

SHIPPING

FedEx Priority Shipping free for all customers is also available when you shop with RH.

INSURANCE

Jeweler’s Mutual Insurance offers protection so that your diamond purchasing plans become easy when you shop on RockHer.

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