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Excel Diamonds Engagement Rings Review

Excel Diamonds Engagement Rings Review

Author
  • User Friendly
  • Variety Of Diamonds
  • Customer Shopping Support
  • Payment, Shipping and Insurance
  • Returns, Refund & Trade In

Why shouldn’t you buy your engagement ring on Excel diamonds in 58 words?

Excel diamonds doesn’t allow you to see the optical performance data of your chosen engagement ring, these numbers are available only in private examine, which is optional but in charge. In addition, I have found some complaints about bad customer service before and after purchasing, for example; answer as “should work” or delays in shipping with no actual explanations.

Why should you buy your engagement ring on Excel diamonds in 54 words?

I have seen hundreds of customer reviews, and I am happy to say that most of those who have actually purchased diamond engagement rings from Excel diamonds were pretty satisfied and wrote very nice recommendations. Excel diamonds have a very large variety with a nice option to pick a ring according to sum of money.

Excel diamonds facts:

Founded on 1949 by the Gutwein family, first as a local diamond cut shop and exploring to an online website on 1998, is today managed by Baruch (Barry) Gutwein. The showroom is located on the 8th Ave, New York, NY, USA

Excel diamonds Full Review:

Excel diamonds is a family diamond shop, who actually entered the business over 100 years ago. The family who has been settled in various places have found themselves in New York and went online in 1990. Excel diamonds is a very nice and easy to deal with online shop, I have seen a very large amount of diamonds in all shapes, cuts and colors, these of course available at various prices. I have personally liked the educational part along with the option to set a price and see all available rings and stones. In total, though I have read some bad reviews, I can assure that it is a minor, according to hundreds of positive reviews by customers who have actually made a purchase.

Is Excel diamonds a Scam?

Excel diamonds is definitely not a scam or a fraud, Excel diamonds has existed in New York for over a hundred years and online for nearly 15 years! Excel diamonds does have some unsettled complaints from customer who are not satisfied with their purchase, but these are a minority according to positive customer reviews.

Excel diamonds Customer Complaints:

Excel diamonds customer’s complaints are mainly published after unsolved dilemmas such as “clouds” on the stone which were not mentioned, lower value estimation by private jewelers etc.’.

My Final Conclusion:

Excel diamonds is a real family business, where all involved where actually born into it. We believe that some of the experience might be helpful in finding the engagement ring of your dreams. We recommend all to visit Excel diamonds.

Excel diamonds Ratings

User Friendly 10/20

One of the easiest to handle with, I am very pleased and happy to click on repeatedly. I find the landing page helpful, clean and simple, directing instantly for any level of ring or diamond searchers you are.

Variety Of Diamonds 17/20

More than 50,000 different loose diamonds, designed engagement rings, earrings, bracelets, pendants and other, a very large variety of settings, prices, cuts, colors and ideas, sure is helping me grading Excel diamonds above the average.

Customer Shopping Support 12/20

I was very quickly answered in the online chat, the operator name shown was Barry (earlier I saw that Barry is the CEO) but who knows, maybe, a phone number is of course available and Barry was very helpful even with my slightly weird questions (.

Payment, Shipping and Insurance 16/20

PayPal, MasterCard, Visa and Discover, along with bank wire transfer and some interesting financing options. Priority shipping is the standard for orders above 800$ and regular 2Nd day shipping for those under. Excel diamonds insure all shipments.

Returns, Refund and Trade in 10/20

A 30 days refund is a policy for all orders, except customized jewelries, offering a full refund deducted from the shipping and insurance fees. Very specific procedures are mentioned in the policy, I mention it as a highlighted point of customer service! I could not find any options of future trade in.

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