Hearts On Fire vs. Brian Gavin Diamonds
Having unique diamonds to their fame, Hearts on Fire and Brian Gavin are the leading diamond geezers of 2016! Do you want to know which among them is better to help your dream day be as perfect as the dream?
Founded
Hearts On Fire
Providing unique and exclusive jewelry, Hearts on Fire was found in 1996 and is focused on a special cut, ideal for people who’d like to flaunt their rock every other day on a red carpet. The company is a 20 year old traditional diamond seller and online since 2010.
Brian Gavin
Founded in early 2009 as an online diamond seller, Brian Gavin is the co-founder of White-flash as well. Known as the king of diamonds today, Brian Gavin has an excellent and flawless reputation since its start. The company is known for its supreme diamond cutting expertise since five generations and was found in 2002, popular as the first e-tailor of super ideal cut diamonds.
Online/ Traditional
Hearts On Fire
Serving as both online and traditional, Hearts on Fire even has its own diamond philosophy. Less than a tenth of one percent of the world’s diamonds can become hearts on fire. A reputed and authentic name in diamond industry, Hearts on Fire is a strong brick and mortar seller. Since half a decade, the online platform of Hearts on Fire has risen to fame with stores in 34 countries across the world.
Brian Gavin
The family trained diamond geezer, Brian Gavin jeweler has one offline store in Houston and a wide list of fans for its online commercial platform. The high-end jeweler is known for its flawless service, online and offline.
Slogan
Hearts On Fire
Less than a tenth of one percent of the world’s diamonds can become hearts on fire and hence, and with the 2 decade history and ironclad reputation, Hearts on Fire has a catchy slogan as well. The current one is- The Worlds Most Perfectly Cut Diamond, denoting its signature cut that is celebrated across the globe, for ages.
Brian Gavin
A celebrated diamond geezer, Brian Gavin is popular for its exceptional services. Known for having many signature diamond collections and designs, Brian Gavin has a striking slogan too- A personalized Diamond Experience. The slogan denotes the signature quality and pick of the diamonds that is exclusive to BG.
Jewelry types
Hearts On Fire
Offering a truly selective diamond experience, Hearts on Fire has a vast variety of jewelry, such as pendants, rings, earrings, necklaces and bracelets. Apart from its signature nuptial jewelry also offers exclusive collections for anniversary, birthdays and other special occasions.
Brian Gavin
Known for its ‘A Cut Above’, Brian Gavin is known for its irreplaceable skills and unique designs. The jeweler offers loose diamonds as well as designer precious jewelry. BG also offers a wide range of jewelry such as Studs, Earrings, Pendants, Bracelets, Right Hand Rings and Rings.
Number of Locations of the store
Hearts On Fire
Having vast experience and history in diamond business, Hearts on Fire has 550 stores, located n over 34 countries across North America, Europe, Latin America and Asia. The company also has 14 exclusive HOF stores with its core locations at UK, USA, Hong Kong and Ireland.
Brian Gavin
Known for benchmark quality and high-end designs, BG provides both online and traditional service. You can find the one and only BG showroom at 7322 Southwest Freeway, Suite 1810 – Arena One, Houston, TX 77074, U.S.A.
Variety
Hearts On Fire
With an exclusive variety of wedding rings, HOF offers the best quality of diamond jewelry from its own signature and trending designs. The eye-catching variety can be briefed as Halo, Pave, Sidestone, Three Stone, Solitaire, Wedding Bands and Fancy Engagement Rings. The jeweler offers its biggest showroom online, while the stores have limited stock only.
Brian Gavin
Unlike HOF, BG offers 50,000 varieties of diamonds with a DIY customization of, exclusively wedding jewelry. The best attraction of engagement rings on BG is its Signature designs- Hearts & Arrows, Truth, Olympus, Legera and Novela. BG also has the classic collection of Pave, Solitaire, three Stone and Halo, in engagement rings as well.
Prices
Hearts On Fire
Offering high quality unique rocks exclusively handpicked for engagements, the price starts at $2000 on Hearts on Fire. With unique cuts and specialized designs, you can find any dream ring on Hearts on Fire for all prices! The maximum price of jewelry on Hearts on Fire is $7000.
Brian Gavin
Offering its diverse signature collection, known world-wide for its high-end craftsmanship, Brian Gavin jewelry is available in affordable and high prices as well. The price range starts at $1732 and goes up till $1000000.
Photos quality
Hearts On Fire
The website offers a clear and sharp set of photos to analyze your buy. There are three photos of the ring- Side, Up and front angles of the jewelry. Each product is accompanied by these high resolution photos that can be enlarged to see the intricate details of the jewelry in clarity.
Brian Gavin
The official website of Brian Gavin offers a detailed view on individual products with 9 photos that are of high-resolution and clarity. The photos provided are real-time on finger and 8 views of the ring from all sides. The product is also accompanied by a 3600 rotational video.
Videos
Hearts On Fire
There are no videos provided by Hearts on Fire products. The website displays enlarged and lucid pictures of the item, separately with specifications about the 4Cs and Certification.
Nevertheless, the website provides individual brand videos on exclusive products.
Brian Gavin
BG also offers detailed high definition video of the jewelry with a 3600 angle that rotates and shows the product from all sides. This is provided for all products. You can also full-screen the video for an in-depth look of the product.
Extra topics
Hearts On Fire
Hearts on fire is a veteran diamond geezer. The company is celebrated for its educational topics in every category of jewelry.
Some topics explored are
- Diamond Jewelry: Diamond Care, Diamond Tips, and Diamond Fashion;
- Engagement- Proposal ideas, Perfect Engagement Ring Buying guide, Guide to select a ring for her/ him, Ring Sizing, and Budget;
- Wedding Rings and Bands- Insuring the ring, when to buy, selecting a band, and questions for brides;
- Designer Collections- Meet Ilaria, Behind Designs, Pinterest Inspiration, Coppley, Atlantico and Lorelei;
Brian Gavin
Known for superior skills of the premium diamond jewelry maven, BG diamonds and rings are not the only attraction of Brian Gavin online store. There are numerous unique and exclusive educational topics like BGD Anita Custom Halo vs. French Set Halo, Diamond Education, Settings, Engagement Rings and the 4Cs.
Contact methods
Hearts On Fire
The company provides a flawless customer service, accepting maximum customer feedback, except for unsolicited information. There is a variety of contact methods provided by Hearts on Fire, namely
- Email contact Form- 24×7 online;
- Press contact- Angie Kielt
Public Relations & Social Media Manager
Email: [email protected]
Phone: 1-617-204-4350 - Email- [email protected]
- Phone- 1 877 PERFECT (1-877-737-3328)
Brian Gavin
Known for the authentic and exclusive designs, Brian Gavin Diamonds also offers multiple contact methods. The company has null complaints on record and has a special tab for customer testimonials.
- Email Contact Form- 24×7, online;
- Phone- 1-866-611-4465
- Live Chat- Online 24×7
Reply duration
Hearts On Fire
The website offers a direct and easy Email Contact Us form. We received response from Hearts on Fire, within 48 hours of sending the query. By the general consensus, Hearts on Fire has too many displeased customers via its online diamond selling.
Brian Gavin
As BG provides a Live Chat feature, direct contact to the skilled customer reps is easy. If you would like a detailed report and answer, use the email contact form. Upon using the contact form, we were approached with sincere answers and shopping assistance within 12 hours of submission of the query.
Auto spam
Hearts On Fire
Yes, Hearts on Fire has Auto Spam and its official website is ranked 3rd for the page with an Alexa Rank of 249429. The website is child safe with average privacy and safe browsing assured.
Brian Gavin
Having a wide customer base, Brian Gavin diamonds also has auto spam and the official page is ranked 2nd with an Alexa rank of 820260. After our analysis, we have found the website to be child safe with trustworthy certificates.
Customer Care
Hearts On Fire
With too many complaints available against Heart on Fire online from verified purchases, it is confusing to rate the efficiency of HOF customer care. In fact, when we tried placing a call via the phone helpline, the server did not connect us for 24 hours. To our email query, the customer care was nothing great. The company sells SI2 diamonds and judging by the customer complaints, the reason for its lack of enthusiastic customers is the incompetent customer care that adds more dissatisfied customers.
Brian Gavin
Offering highly skilled and intelligent customer care service, Brian Gavin is widely known for its guiding assistance. The Live chat feature connects potential customers with trained jewelry experts who can guide you through the process of picking your dream piece.
Just as unique as BG diamonds, the shopping assistance provided by the customer care is efficient and caring too.
User Friendly
Hearts On Fire
A unique design with a basic and standard setup, the official website of Hearts on fire is user friendly and perfect. The arrangement of products is efficient, however we did notice that a few tabs like Diamond Care repeated under different categories. Overall, the website provides many more showpieces than its brick and mortar store.
Brian Gavin
The website offers a clean and easy navigation with information that is easy to read and substantial. The educational topics are easy to navigate and are efficient, owing to its skilled and appealing design. The website is designed in the hallmark colors of Brian Gavin Diamonds. The Best Way To Check Engagement Rings!
Financing options
Hearts On Fire
The company offers exclusive PayPal payment options and hence, through collaboration with erstwhile, it also offers- Bill Me Later- PayPal credit. The financing plan is easy and hassle free and the catch is that there is no interest levied if you pay the complete amount in 6 months or less, for orders above $500.
Brian Gavin
Offering an elaborate financing plan- Instant Credit Checks, Brian Gavin collaborates with Affirm for the same. The financing options are available for complete payments for the window of 3-12 months. It uses name, email, phone, birthday and last 4 of SSN.
Payment methods
Hearts On Fire
The website offers a PayPal payment option, in addition to credit card options. You can also use the Bill Me Later, financing option to bill your purchase.
Brian Gavin
Offering multiple range of payment options from easy financing from affirm to credit card options, PayPal and bank transfer, BG also has a reassuring security that is ironclad. The jeweler also insures your jewelry and has a high-rated feedback from most of its customers.
Shipping policy
Hearts On Fire
HOF provides two-way shipping via FedEX, which is free of cost, in addition to the high-end insurance attached to each delivery. The same is why, a digital signature (Adult- 21+) is also mandatory at the time of delivery. The website can also link you to a store pick-up.
Brian Gavin
Offering free shipping for all its orders, all Brian Gavin shipments are dispatched within 48 hours of payment. The product is insured and even provides complimentary overnight shipping in 50 states for $5000 and above orders.
All orders are subject to $20 for Saturday deliveries. International shipping is also easy via the official website. The addressee needs to produce photo identification at the time of delivery.
Refund policy
Hearts On Fire
HOF also offers a hassle free returns and 100% refund policy if the item is unworn and unused, in addition to returning it within 30 days of delivery. The returns are easy as the original product comes with a 2-way shipping label.
Brian Gavin
One of the leading diamond geezers, Brian Gavin is also very strict about its return policy. The brand offers a 15-day 100% refund and return policy from the date of delivery. For the same, an email report must be sent to the BG customer service prior to the end of the 15 day inspection period.
Brian Gavin offers 0% restocking fee with all custom work as final and non-refundable.
Trade in policy
Hearts On Fire
The diamonds at HOF are of excellent quality as well as variety and HOF vouches that it is effortless to sell your jewelry at the store or the seller you bought it from. Hearts on Fire offers Trade-in for serialized diamonds bought from HOF. The best attraction is that the policy is lifetime, ‘no questions asked’ with 100% credit as trade-in, regardless of the condition of your bauble.
Brian Gavin
BG offers a lifetime trade-in or upgrade policy on all its signature diamond- Hearts and Arrows and Blue Brian Gavin diamonds. The former offers 100% of the original price+ difference while the latter gives a 95% of the original purchase+ difference. Definitely a winner!
For all jewelry sans the diamond grading certificate or report, Brian Gavin charges a $200 restocking fee.
Headquarters
Hearts On Fire
Situated in 34 countries across the world, HOF has its headquarters in the U.S. It is situated in Boston, Massachusetts, United States. The website has a gross income of $14,899 with about 1,483 unique visitors to the website every day.
Brian Gavin
Located on 7322 Southwest Fwy #1810, Houston, TX 77074, United States, Brian Gavin Diamonds is an international diamond seller. The website is a net worth of $4,531 with about 451 unique visitors to the site every day.
Stock
Hearts On Fire
The diamonds sold at HOF are certified via the Kimberly process and are available in many varieties. All diamonds on HOF are Conflict free diamonds, some of which are serialized. As HOF is known for its uniqueness of diamonds as it is selected from ‘1/10th of 1%’ of the rough diamonds around the world, it boasts perfection in cut, quality and beauty.
Brian Gavin
Brian Gavin offers nothing but high quality conflict free diamonds approved by the UN through legit sources.
CEO
Hearts On Fire
Doug McDowell is the CEO of Hearts on Fire Jewelers.
Brian Gavin
Brian Gavin is the CEO of Brian Gavin Diamonds.
Founder
Hearts On Fire
Susan and Glenn Rothman are the founders of Hearts on Fire diamonds.
Brian Gavin
Brian Gavin is the founder of Brian Gavin Diamonds.
Our Conclusion:
Brian Gavin is definitely Our Recommended Engagement Rings store when it comes to this match-up.