Anjolee Review

Anjolee Review

Why Should You Buy Your Diamond Engagement Ring on Anjolee Jewelry?

A reputable diamond seller with a long history, Anjolee is a household diamond seller in America. Why should you buy your diamond engagement ring from Anjolee? That’s what we are about to find out!

·      30-Day Returns, Free and Secure Shipping

You can place orders without worrying about returns because Anjolee offers an irrefutable 30-day returns policy. All orders are applied with FREE Shipping including insurance.  It is easy and effortless to shop on Anjolee.

·      Try it On using your Phone

Besides viewing the diamond you want to buy in 360-degrees, you can also try the diamond engagement ring on you. All you need to do is switch on the camera on your phone while using the 3D experience. Augmented reality feature of Anjolee diamonds is one of a kind.

·      Lifetime Warranty and Guarantee

When you’re shopping on Anjolee, you don’t have to worry about manufacturing defects. However, that warranty lasts only 365 days. Lifetime warranty on Anjolee jewelry translates to FREE prong tightening, polishing, cleaning and rhodium plating.

·      GIA and IGI Lab Certifications

If you’re shopping on Anjolee, you will come across two types of diamond certifications or grading reports. They are GIA and IGI. If you’re specifically looking for GIA graded diamonds, please talk to a customer service representative on the website.

Why Shouldn’t You Buy Your Diamond Engagement Ring On Anjolee?

One of the worst diamond sellers online, buying engagement ring from Anjolee is a gross mistake. We found out the right reasons. Did you find out reason that voids the warranty other than alteration by unauthorized persons? Let’s find out why not to buy diamond from Anjolee.

·      Poor, Unitelligent and Shady Customer SErvice

While we were investigating the website, we asked their live support agent Marilyn for the name of the founder as the About Us page only calls him/her as founder. Instantly, the customer service representative became uncomfortable and said they can’t share the information and closed the chat. After reviewing 150 diamond websites in my life, this is the first time I’m personally seeing a diamond seller customer service who is prevented from sharing the name of their founder.

Below is the screen shot of our conversation.

·      Product Does Not Look as Advertised

If you go to Better Business Bureau, the sole negative comment about Anjolee diamonds is from Dawn C on 12/27/2017 about how her husband bought a diamond bracelet from the company which looked cheaper and different in reality than their advertised picture. Upon contacting Anjolee, Dawn was repeated their disclaimer that pictures do not show 100% of the item and it may look different in person. So, if you want to buy a diamond ring or jewelry that looks completely different from the advertising picture, go ahead and buy from Anjolee.

·      15% Restocking Fee on Multiple Exchanges and Returns

Your returns and exchanges are limited on Anjolee unlike other diamond engagement ring sellers online. You will be charged a 15% restocking and inventory fee when you exchange or return more than one item. Worn items are also subject to the same. There will be restocking fee on every item you order after the first one.

·      Cost of Certificate is not Refunded upon Return of the Item

When you’re buying from Anjolee, you need to choose your certificate cost as well. While this is a separate option, Anjolee does not refund the cost of the diamond certificate when you return the item although they will take the certificate to process the return.

·      Comparison Buying is not Recommended

The process of buying multiple items at once to select one amongst them is called comparison buying. You cannot do this on Anjolee as they try to keep the prices low and comparison buying increases restocking and inventory fee.

What Varieties of Engagement Diamond Jewelry Are Offered On Anjolee?

You can find a wide variety of things on Anjolee.

Financing Options for Engagement Rings On Anjolee

The best financing option provided on Anjolee is the PayPal Credit. You need to be approved for PayPal credit to buy diamond engagement ring on Anjolee without full payment.

Retailer or E-Tailer?

Began as a wholesaler, Anjolee is currently an online diamond and diamond jewelry seller. They do not have a physical store you can visit or try the rings on.

What Are the Refund and Returns Policy of Anjolee Engagement Rings?

Anjolee offers the Lifetime Warranty and the Anjolee Guarantee.

Lifetime Warranty covers rhodium plating to polishing and prong tightening for life while Anjolee Guarantee is a 1-year warranty covering the manufacturing defects of the ring or diamond jewelry you purchase. It covers a grand total of metal, quality of diamonds, gemstones, carat weight and making of the jewelry.

How are the images of diamond products on Anjolee?

Every product on Anjolee is provided with 360-degree rotation view of the diamonds you are buying. There are also images of ‘on the finger look’. There is a 3D option where you can checkout the ring and the diamond from multiple angles.

Contact Information Of Anjolee Engagement Rings

There are many ways to get in touch with Anjolee staff, however rude they are.

  • Live Chat with up to 5 minutes wait time
  • Email: service@anjolee.com
  • Phone: 877-ANJOLEE (877-265-6533).

Does Anjolee Have A Jewelry Education Blog?

Anjolee has an educational tab or blog on diamonds. It is well written and detailed with tips on how to buy diamonds and take care of it. You can browse the diamond education blog of Anjolee here.

Anjolee Jewelry Full Review

Self-proclaimed largest diamond jewelry manufacturer in USA, Anjolee began in 1977 in Los Angeles. They are the first every diamond jewelry seller to be known as the first diamond bracelet maker. Founded in New York City, Anjolee was moved to LA and then relocated and incorporated in 1997 in Chula Vista, California. The family managed business Anjolee diamonds also lets customers design their own Dream Diamond Engagement Ring.

Anjolee has incessant designs of diamond jewelry and a bride can find everything she wants on this website. Our recommendation is to avoid the customer service as they are shady about sharing information about their founder.

Anjolee also provides a Certificate of Authenticity with every purchase. The One Stop Shop for all Diamond Jewelry features Solitaires and 3-stone engagement rings combining diamonds and gemstones.

Rates as America’s Best Customer Service 2019 by Newsweek, all the diamonds on Anjolee are conflict-free and covered under the Kimberly Ac. Additionally, the lifetime warranty of Anjolee gives you free prong tightening and polishing for life. Anjolee’s Diamond Guarantee gives you one year insurance against manufacturing defects too. They have a 30-day return policy in case you do not like the product you received. Always keep in mind that items without Return Authorization Number will be denied return or exchange on Anjolee.

Anjolee Jewelry Complaints

Rated one of the better diamond sellers online, we found only a handful of complaints against Anjolee online. By far, it is one of the best diamond sellers online with a reputable history, however bad the customer service is.

Is Anjolee Jewelry A Fraud: Better Business Bureau Reports

Definitely not. Anjolee is a legit diamond seller with a favorable record of selling diamond engagement rings online. According to the Better Business Bureau report, it has one complaint and 2 positive reviews commenting on bridal set purchase and diamond ring purchase. Anjolee has responded to the complaint on BBB. They have A+ rating on BBB, accredited since 2008.

Engagement Ring Jewelry On Anjolee Final Verdict

After reviewing and assessing Anjolee diamonds for over a week, we have come to the conclusion that this diamond jewelry seller is good. We don’t recommend them due to their poor customer service. But, if your eyes catch a beautiful ring on Anjolee, go for it! They are legit with tons of positive customer reviews.

Ratings Of Engagement Ring Jewelry Anjolee

– User Friendly

The website is easy to navigate and crowded with content.

– Variety

You can find a wide variety of diamond jewelry on Anjolee. From bracelets to rings and earrings, there is everything on Anjolee that a bride needs.

– Shopping Support

There is a live shopping assistant named Marilyn on Anjolee. Although the wait time is 5 minutes.

– Payment, Shipping & Insurance

PAYMENT

You can pay via Wire Transfer, PayPal, VISA, American Express and Discover.

SHIPPING

USPS and FedEx are used to ship your items via Anjolee.

INSURANCE

Yes, all the items shipped from Anjolee are insured for their full purchase value.

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